Employer’s arbitration clause was unenforceable because it was unconscionable. The clause was a mandatory, non-negotiable requirement of employment. It was procedurally unconscionable because it was given to plaintiff only in English, which he cannot read, and without a schedule of the arbitration fees he could be charged. It was substantively unconscionable because it allowed the arbitrator to shift attorney fees and costs to the employee and because it limited discovery to 3 depositions and 30 discovery requests of any kind.