Plaintiff, a guest in defendant’s hotel, fell and hurt herself when the handheld shower head came apart in her hand. This decision affirms a summary judgment for defendant because (a) plaintiff failed to raise a triable issue of fact as to whether defendant had actually knew or had reason to suspect that the shower head was defective or dangerous and (b) res ipsa loquituur does not apply. While the shower head had worked properly earlier the same day, nothing showed that since then the hotel’s housekeeping staff had used the shower head or damaged it in any manner. Res ipsa didn’t apply because there was no evidence that shower heads fall apart only through hotel negligence and because plaintiff’s own handling of the shower wand (after it initially sprayed her in the face) might have caused the shower head to disintegrate.