This decision reverses a summary judgment, finding that a question of fact exists as to whether defendant insurer acted reasonably to settle this catastrophic injury case within the insured’s $25,000 policy limits. During the week the plaintiff’s policy limits demand remained open, defendant did not transmit the offer to its insured for his consent. Defendant also repeatedly failed to send the plaintiff’s attorney a copy of the insured’s policy showing his coverage limits or the insured’s declaration that he had no income or assets. On these facts a jury could conclude that the insurer had not acted reasonably in the face of a clear case of liability for damages that far exceeded policy limits.