Distinguishing Hernandez v. KWPH Enterprises (2004) 116 Cal.App.4th 170, this decision holds that the ambulance EMTs transporting plaintiff from one psychiatric hospital to another owed her a duty of care to prevent her from harming herself. Hernandez involved a patient who voluntarily asked to be transported to a hospital but then freaked out after she arrived there. In this case, the plaintiff was already under a 72-hour psychiatric hold, and thus had temporarily lost her freedom. So, here the EMTs did not face the same Hobson’s Choice of liability for false arrest if they restrained the patient. Even so, the opinion says the EMTs owed no duty to restrain plaintiff with either hard or soft restraints, but might be liable only for failing to use shoulder restraints and failing to lock the rear door of the ambulance.