The CFPB just issued its Summer Supervisory Highlights regarding complaints lodged against debt collection, a copy of which can be found here. The CFPB notes that its examiners’ reviewed numerous companies, both within the united states and from foreign countries, and highlighted the following types of common violations:
- Unauthorized communications with third parties
- False representations made to authorized credit card users regarding their liability for debts
- False representations regarding credit reports
- Communications with consumers at inconvenient times